Thank you for shopping with Herbary Wellness. Please review our store policies carefully before making a purchase.

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All Sales Final (No Returns or Exchanges)

All sales are final. We do not accept returns, exchanges, or refunds on any products once they have been purchased.

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We encourage all customers to review their orders carefully and reach out with any questions before completing a purchase. We are happy to help you choose the right products.​

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If you receive a damaged or defective item, please contact us within 48 hours of delivery with proof of purchase and photos of the item so we can review and assist.

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Shipping Policy

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Domestic Shipping Only
We currently ship within the United States only. We do not offer international shipping at this time.

 

Processing Time
Orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.

 

Shipping Method
We offer standard shipping only on all orders.

 

Estimated Delivery Time
Once shipped, orders typically arrive within 3–7 business days, depending on your location. Delivery times are estimates and may vary due to carrier delays.

 

Shipping Rates
Shipping costs are calculated at checkout.

 

Tracking Information
A tracking number will be provided via email once your order has shipped.

 

Additional Shipping Terms

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Lost or Stolen Packages
Herbary Wellness is not responsible for packages lost, stolen, or delayed during transit. Please contact the shipping carrier directly for assistance.

 

Incorrect Address
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

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By placing an order with Herbary Wellness, you agree to all policies listed above.

Thank you for your support and for choosing Herbary Wellness!